Code position  BDM TA 11

This position is  responsible in securing TYCO SAFETY PRODUCTS  Fire Detection organic growth in Italy.

It  will be done by maintaining close commercial relationships with the current distributor network in the assigned geographical area.

 

The position gives support to the commercial and technical distributor teams by helping them on presentations, quotations, visits on site and sharing his/her expertise with the commercial person and end customer if needed.

It also gives extensive trainings to the different sales groups in order to create a good commercial understanding on the selected product ranges.

 

Key is also the creation of market awareness on the own manufactured products. This will be done by promoting the products directly to specifies and architects on one hand and by participating and organising product seminars on the other hand.

 

The position will report to Business Development Manager, Fire EMEA

 

 

MAIN RESPONSABILITIES

• Maintain and develop relationships with existing and potential distributors in person, via Telephone calls and emails, gain a clear understanding of customers' businesses and requirements, advise on forthcoming product developments and discuss special promotional activities, represent the organization at trade exhibitions, events and demonstrations. 

• Arrange meetings with potential customers to prospect for new business, act as a contact between the distributor and its existing and potential markets, collect market and customer information. 

• Make accurate, rapid cost calculations for special projects, and providing customers with quotations and system optimizations 

• Feed buying trends back to Product Management and Marketing departments, attend team meetings and sharing best practice with colleagues, provide input on a regular basis to help the factory planners with rolling product forecast, prepare meeting minutes, reports, proposals and other documents required clearly, negotiate on price and costs, delivery and specifications with customers and managers 

 

Skills, Knowledge and Experience Required:

• University degree in electronics or equivalent
• 2-3 working experience (fire)
• Bilingual in Italian and English
• Strong abilities: Customer focus, Business acumen and drive for results

 

Specialized Skills:

• Relevant experience as technical/sales in fire alarm systems.
• Experience in providing high quality service to customers at a wide range of customers.
• Knowledge of relevant fire protection standards and market information.
• Demonstrate ability to systematically identify and help customers to find a suitable solution
• Understanding of the Building Code and a good expertise in the fire regulations.

 

______________________________________________________________________________________

If you are interested in this position, please forward a copy of your resume to: Alessandra Torlai, Human Resources Manger, Via Gabbiano 22 Z.I. S. Scolastica 64013 Corropoli (TE) Italy

e-mail hrbentelsecurity@tycoint.com with specific authorization due to Data privacy (DLgs 196/03)

CODE POSITION  to be indicated in the object BDM TA 11

Code position  CSR TA 12

The Customer Service Representative is the main contact person for customers in an assigned territory for order entry, repairs and sales support related functions.

The job will be organized  on part time basis.

 MAIN RESPONSIBILITIES: 

1. Verify accuracy (part numbers, pricing, discounts etc…) for all call-in, fax or email orders.  Employee expected to take ownership of issues and work with the department manager or other employees to resolve them in a timely manner

2. Perform all Order Entry related responsibilities including allocating orders, scheduling shipments, processing returns, warranty replacements, shipment and order status and providing export documentation to the customer as required

3. Work with Sales to resolve pricing discrepancies

4. Contact customers on a scheduled basis to ensure the customers have the information and tools to effectively perform their responsibilities

5. Analyze incoming orders to identify opportunities for additional product sales and offer product substitutions where applicable

6. Work as a liaison between the customer and finance to help resolve credit issues (as necessary)

7. Conduct themselves in a professional manner and provide customers timely, friendly, helpful information and assistance

 Skills, Knowledge and Experience Required:

• Post secondary education (or work equivalent experience)

• 2 years experience in an office role, preferably customer-facing

• Experience with an ERP system such as BAAN is an asset

 Specialized Skills:

• Ability to communicate clearly (written and oral) using the English and Spanish language. Other language skills are an asset.

• Good working knowledge of Microsoft programs including Word, Excel and Outlook

• Good communication and interpersonal skills, Strong organizational skills, Team working oriented

 ______________________________________________________________________________________

If you are interested in this position, please forward a copy of your resume to: Alessandra Torlai, Human Resources Manager, Via Gabbiano 22 Z.I. S. Scolastica 64013 Corropoli (TE) Italy

e-mail hrbentelsecurity@tycoint.com with specific authorization due to Data privacy (DLgs 196/03)

 CODE POSITION  to be indicated in the object CSR TA 12

Code position  CODE SPM TA 07

Bentel Security s.r.l. (multinational group TYCO) is a leader company in the product design and manufacturing of a complete range of intrusion security and fire alarm control equipment and accessories

 Bentel Security is keen to hire a Senior Product Manager who will have to lead, manage and coordinate with other Functions developing effective product strategies that will result in the planning of the different product lines.

The activity will be dedicated to products manufactured and operated in the Corropoli site and to support the Intrusion products of  SP SBU for Italy and EMEA for all SBU relevant brands.

He/she will be reporting functionally to the SP SBU reference for intrusion products, facing also the strategic demand for integration with AC and VS product lines.

The candidate will coordinate with the functional reference of FD SBU as regards of fire products and will lead management in Corropoli for Product Direction/Strategy, staff management and support the activities of Budget, Promotion, Events, Communication.     

He will report to the Director of Product Management (Canada) and will be Member of local Senior Leadership team.

MAIN RESPONSABILITIES

The candidate will be responsible for the following activities:

• Manages the implementation of the NPI process. This includes the Rally Process, Phase In – Phase out process, SKU reduction, Distributor communication process, VOC's, surveys and business simplification activities.

• Develops a communication plan to position and promote product to channels and customers.

• Active role and support of the 90-day planning activities.

• Ensures channel readiness to support product launch;

• Leads the Product Management activities for a number of OEM projects.

• Manages and coaches to ensure delivery of projects.

• Works with Marketing Communications to develop advertising campaigns supporting new and existing products.

• Evaluates and reports on product market performance.

• Performs other projects/tasks as required.     

 Skills, Knowledge and Experience Required:

• University degree and post secondary University level in Marketing/Business or Economics Degree.

• A minimum of 6-8 years experience in developing and executing marketing programs/projects and 3-5 years of people management experience.

• Deep knowledge of the English/Italian language – both spoken and written, with the ability to communicate in other languages.

Specialized Skills:

• Good knowledge of the European security market and a particular vision of the Italian combined with the ability to communicate directly and frequently with Italian Bentel Distributors in Italian.

• Strong communication and presentation skills, ability to build relationships at all levels of the organization.

• Adaptability, flexibility and highly organized.

• Resourcefulness and creativity are key elements to this position. Individual needs to take the initiative and work autonomously.

• Experience with NPI methodologies such as Six Sigma to enhance productivity and quality, concurrent Engineering and Integrated Product Development.     

___________________________________________________________________________

If you are interested in this position, please forward a copy of your resume to: Alessandra Torlai, Human Resources Manger, Via Gabbiano 22 Z.I. S. Scolastica 64013 Corropoli (TE) Italy

e-mail hrbentelsecurity@tycoint.com with specific authorization due to Data privacy (DLgs 196/03)

CODE POSITION  to be indicated in the object SPM  TA 07